Frequently Asked Questions
Travelers:
- Is there a lost and found I can contact if I lost something at the airport?
- What can I bring with me through security?
- How early should I arrive before my flight?
- What forms of ID can I use to get through the security checkpoint?
- There’s no one currently at my airline ticket counter – how do I get in touch with someone from my airline?
- Where/how can I pick up my Air Cargo?
- Where do I go to check in for my flight?
- How do I get to my boarding gate?
- How do I know what my airline will allow for carry-on bags?
- Is there a phone I can use somewhere in the airport?
- What rental car companies are at the airport and how do I get in touch with them?
- What Accessibility accommodations do you have?
- What airlines are at the airport?
- What is there to do at the Airport?
- I am in the Military and have a long time before I can leave the airport, where can I wait?
- I’m visiting Syracuse, what is there to do?
- How do I get to the airport?
- Where can I park at the airport?
- Can I get a taxi from the airport?
- Is there public transportation to/from the airport?
- Can I travel with my firearm?
- What is the AIT at the checkpoint?
Picking Up/Dropping Off Travelers:
- How do I pick up or drop off passengers at the airport?
- My loved one is traveling for military purposes, can I see them to their gate?
- Who should I contact to meet my unaccompanied minor?
- How do I get to the airport?
- Where can I park at the airport?
- Is there anywhere I can wait for my loved one without paying for parking?
Business:
- I’m interested in general aviation leasing – who do I speak to?
- I’m interested in doing business with the Airport – where can I find out more?
- Are there any job openings at the airport?
- I’m at the airport for a job interview – where do I go?
- You have a great event space downstairs! How can I rent it out?
- Where can I found out about the Syracuse Regional Airport Authority?
- I am a tenant at the airport and would like to do some work on my leased space, where do I start?
- Can I take pictures and/or video at the airport?
- I’m a delivery driver – where am I supposed to deliver this package?