Contact Us

Airport Terminal & TSA Hours

Syracuse Hancock International Airport is open 24 hours per day, 7 days a week.

The Transportation Security Administration (TSA) checkpoint opens daily at 4:00am and closes at 9:00pm.

Office Hours & Phone Numbers

If you wish to contact the airport, please call (315) 454-3263 between our office hours of 8:00 a.m. and 4:00 p.m., Monday through Friday. For general information regarding the airport, please call (315) 454-4330, 24 hours per day, 7 days per week. Our fax number is (315) 454-8757.

*If your question is related to an upcoming flight or flights in general, or if your question pertains to rental car reservations, please contact those entities directly as the airport WILL NOT be able to provide this information.

Mailing Address

Please feel free to contact the Syracuse Regional Airport Authority using the form below, or by mail at:

Syracuse Regional Airport Authority
Syracuse Hancock International Airport
1000 Colonel Eileen Collins Boulevard
Syracuse, NY 13212

Airlines & Rental Car Returns

If you have questions regarding a specific flight, please contact a representative from that airline. Click here for a list of airlines serving the airport and their respective contact information.

If you have questions regarding car rental agencies, please contact the specific agency. Click here for a listing of the car rental agencies operating at the airport and their respective phone numbers.

Thank you for visiting the Syracuse Hancock International Airport website! We welcome your comments and questions.

Before submitting your question you may wish to consult our Frequently Asked Questions page.