Syracuse, New York – The Syracuse Regional Airport Authority (SRAA), operator of Syracuse Hancock International Airport (SYR), in partnership with SP Plus, launched a new parking shuttle service Tuesday, February 18, 2025, as local school districts are on winter break. Operating 24 hours a day, seven days a week, the Americans with Disabilities Act (ADA)-compliant shuttles provide complimentary service between the Economy Parking Lot and Arrivals A bus lane near Door 1 of the south arrivals curbline.

As demand for parking at Syracuse Hancock International Airport (SYR) has grown, so has the footprint of parking offerings across the 2,300-acre airport property. To better accommodate customers parking a greater distance from the airport terminal, discussions began in earnest in early 2024 to bring a parking shuttle service to the airport. As parking further expands away from the terminal building this year, the shuttle will also provide service to the newly planned Overflow Parking Lot, which will be relocated along Air Cargo Rd. from its current location near Terminal B.

“We’re incredibly excited to introduce this shuttle service for travelers using the Economy Lot,” said SRAA Chief Commercial Officer Jason Mehl. “Our goal is to make airport parking as seamless and stress-free as possible, and this shuttle provides a convenient, reliable, and comfortable way for passengers to get to and from the terminal. We know traveling can be hectic, so we’re always looking for ways to make the journey easier—and this shuttle is another step toward improving the overall travel experience at SYR.”

Operating on a round-trip loop, the shuttles feature perimeter seating vs forward-facing seating. This allows easier passenger boarding and more space for luggage, strollers, etc.

The four shuttles comprising the service will each feature the SmartDrive system, allowing enhanced safety through artificial intelligence (AI)-powered driver monitoring and real-time feedback.

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About the SRAA

The Syracuse Regional Airport Authority (SRAA) operates Syracuse Hancock International Airport (SYR) serving Upstate New York, providing a safe, convenient, seamless passenger experience while enhancing economic opportunity, development, and growth in the region. Established on August 17, 2011, the SRAA officially took over operations of the airport from the City of Syracuse on March 1, 2014. The SRAA’s vision is for SYR to be recognized as a best-in-class airport elevating the customer experience and exceeding stakeholder expectations, while using innovative technology and optimizing the economic prosperity of the region we serve.

To receive a copy of this document translated into a language other than English, please use the Recite Me application on the syrairport.org website, or contact the Title VI Coordinator at CivilRights@syrairport.org, or 315-455-3626.