Syracuse Hancock International Airport Coronavirus (COVID-19) Information

Federal Mask Mandate

Beginning at 11:59 pm on February 1, 2021; as an implementation of the Presidential Executive Order regarding mandatory mask-wearing on airport property, our federal partners at the Transportation Security Administration (TSA) issued a security directive requiring masks to be worn to help mitigate the spread of COVID-19 during air travel.

Federal law requires wearing a mask at all times in the airport and aboard aircraft and failure to comply may result in removal and denial of re-entry. Refusing to wear a mask in or on an aircraft is a violation of federal law; individuals may be subject to penalties under federal law. A June 2021 update to this federal mask mandate does allow vaccinated individuals to not wear a mask while outdoors at the airport.

This requirement extends to restaurants and bars. Prolonged periods of mask removal are not permitted for eating or drinking; the mask must be worn between bites and sips.

ACI Airport Health Accreditation Program

In June 2021, SYR earned the ACI Airport Health Accreditation for excellence in health and safety standards. Learn more in our press release.

SYR Mitigation Efforts

Throughout the COVID-19 global pandemic, Syracuse Hancock International Airport (SYR) has remained open and operational thanks to the efforts of our dedicated frontline employees.

The airport is following the guidance of the Centers for Disease Control (CDC) and the Onondaga County Health Department. The Onondaga County Health Department has provided a page on their website dedicated to questions related to COVID-19.

As we move through these unprecedented times, our team continues to focus on maintaining a clean and safe environment.

“Protecting the health and safety of our employees, passengers and guests remains our top priority. We will continue to monitor this disease and its potential impact on our operation,” said Jason Terreri, SYR Airport Director.

In addition to following the guidelines issued by the Centers for Disease Control (CDC), we have taken additional steps to ensure your safety while traveling through SYR.

  • Utilizing a hospital-grade misting system for our custodial team to clean and disinfect high touch points
  • Installing UV-C light units in high-traffic areas such as the security checkpoint and arrival locations reducing the risk of airborne disease transmissions
  • Installing UV-C lights in the HVAC air handling units to help circulate purified air throughout the airport
  • Installing UV-C escalator handrail sanitizers to continuously disinfect all escalator handrails at SYR
  • Installed social distance signage throughout the airport, reminding travelers to give each other space
  • As indicated above, masks are now required while in or on the airport

Passengers will notice that our airport concession locations (retail and food) have been scaled down in an effort to abide by new restrictions and to accommodate the current need. Please monitor the airport’s social media feeds (Facebook, Twitter, and Instagram) for our latest concessions offerings.

New York State Travel Restrictions

As of April 10, 2021; all travelers (both domestic and international) are no longer required to quarantine upon entering New York State. See the updated guidance here.

As of March 3, 2021, the New York State Department of Health no longer requires a quarantine or test-out for domestic travelers who have received a full vaccination within the past 90 days. International travelers must continue to follow CDC (Centers for Disease Control) quarantine guidance.

For those who are not yet fully vaccinated, travelers from most states and territories must present proof that they have tested negative for the novel coronavirus within three days of arriving to New York State. Then, travelers must quarantine for three days upon arrival to New York, then take a test on the fourth day. If that test is also negative, the traveler is released from quarantine. If the test is positive, then they must remain in quarantine.

Those non-vaccinated travelers who choose not to get tested either prior to arrival and/or again after arrival must remain in quarantine for 10 days.

Please be advised that New York State travel restrictions are subject to change on short notice. For the latest travel advisory guidance from New York State, please visit their travel advisory page.

Want to avoid filling out the New York State Traveler Health Form paperwork at the gate upon arrival into SYR? Fill it out here!

After filling out the form, present the confirmation upon landing to a representative from the New York State Department of Health.

All inquiries regarding the state’s quarantine and testing policies for travelers should be directed the New York State Department of Health. For more information, please visit the New York State Novel Coronavirus Website.

Information from our Airline Partners

As passenger traffic levels slowly recover, many of our airline partners have modified (and continue to modify) their schedules. We strongly advise that all passengers who have travel scheduled confirm the status of their flight directly with their airline.

For information regarding COVID-19-related policies and news from our airline partners, please see the links below.

Allegiant Air

American Airlines

Delta Air Lines

Frontier Airlines

jetBlue Airways

United Airlines