Syracuse Hancock International Airport Monitoring Coronavirus Disease (COVID-19)


The Syracuse Regional Airport Authority (SRAA) is aware of the new emergency health order that was announced today by Governor Cuomo. The new order will require travelers arriving from designated states with high rates of COVID-19 to provide their contact information upon arrival to SYR.

This emergency health order is a result of the COVID-19 Travel Advisory that went into effect at 12:01am on June 25, 2020, requiring travelers arriving from designated states with high community-wide spread of COVID-19, to enter into a 14-day self-quarantine.

“Although this order may be perceived as an inconvenience to visitors arriving in Syracuse, the airport is committed to providing a safe and welcoming environment,” said Jason Terreri, Airport Director.

The airlines will distribute the New York Department of Health (NY DOH) form to all passengers arriving from the impacted states. Enforcement teams designated by New York State will meet arriving passengers at the gate to request proof of completion of the NY DOH traveler form. The new order states that those failing to provide this information are subject to a $2,000.00 fine and may be brought to a hearing and ordered to complete mandatory quarantine.

All inquiries regarding the emergency health order, the COVID-19 Travel Advisory or the presence of designated New York State officials at the airport, should be directed to New York State.


A travel advisory issued by Governor Cuomo went into effect at 12:01 am on Thursday June 25, 2020 for anyone returning from travel to states that have a significant degree of community-wide spread of COVID-19.

The advisory states that travelers returning from those restricted states must enter a mandatory 14 day self-quarantine upon returning to New York State. The travel advisory requires all New Yorkers, as well as those visiting from out of state, to take personal responsibility for complying with the advisory in the best interest of public health and safety.

We strongly advise travelers to frequently check New York State’s website for a current list of restricted states, as the list will be updated – possibly as often as daily – as new COVID-19 data becomes available.


Syracuse Hancock International Airport (SYR) is aware of the announcement of a joint travel advisory (along with Connecticut and New Jersey) by New York Governor Andrew Cuomo requiring visitors from states with high coronavirus infection rates to enter a mandatory quarantine for 14 days. We are gathering information, including anticipated guidance from the New York State Health Department. We will issue an update as soon as more information becomes available.

**SYR COVID-19 UPDATE Wednesday April 1, 2020**

The Syracuse Hancock International Airport (SYR) continues to be open and operational for essential travel.

As we move through these unprecedented times, our team continues to focus on maintaining a clean and safe environment.

In addition to following the guidelines issued by the Centers for Disease Control (CDC), we have taken additional steps to ensure your safety while traveling through SYR.

  • Utilizing a hospital-grade misting system for our custodial team to clean and disinfect high touch points
  • Installing UV-C light units in high-traffic areas such as the security checkpoint and arrival locations reducing the risk of airborne disease transmissions

Passengers will notice that our airport concession locations (retail and food) have been scaled down in an effort to abide by new restrictions and to accommodate the current need. All of our restaurants are take-out only.

The airport has seen a decline in passenger traffic due to COVID-19 and as a result, many airlines have modified their schedules. We are advising all passengers that have travel scheduled in the coming weeks to contact their airline directly.

Please be advised that some states have applied restrictions on passengers originating from New York State. Your airline will provide you with the information you will need if you are flying into one of those locations.

We at SYR understand that this is a challenging time for everyone, but rest assured, nothing is more important to our team, than the safety of our passengers, employees and guests.

**UPDATE Thursday March 19, 2020**

The airport has been notified that an individual employed by an airport service provider has tested positive for the coronavirus.

The Onondaga County Health Department is working with the individual.

In an effort to protect this individual’s privacy, the airport is unable to comment further at this time.

The airport remains open and operational and our team remains committed to maintaining a clean and safe environment for our employees, passengers and guests.

We are continuing to coordinate with the Onondaga County Health Department and follow the guidelines issued by the Center for Disease Control (CDC).

The airport will provide updates as they become available.

Syracuse, New York – The Syracuse Regional Airport Authority (SRAA) is closely monitoring the Coronavirus Disease (COVID-19). At this time, Syracuse Hancock International Airport (SYR) is operating under normal conditions. The airport team is working to ensure that heavily traveled areas of the airport continue to be a priority for cleaning staff.

“Protecting the health and safety of our employees, passengers and guests remains our top priority. We will continue to monitor this disease and its potential impact on our operation,” said Jason Terreri, SYR Airport Director.

The airport is following the guidance of the Centers for Disease Control (CDC) and the Onondaga County Health Department. The Onondaga County Health Department has provided a page on their website dedicated to questions related to COVID-19.

If passengers have questions related to upcoming flights, they should contact their airline directly. Several airlines have announced waivers of ticket change and cancellation fees.

SYR airline partners have also provided information for travelers, which the airport would like to share below:

Allegiant Air

American Airlines

Delta Air Lines

Frontier Airlines

jetBlue Airways

United Airlines

The SRAA will also provide updates as they become available.